Terms & Conditions
The Terms and conditions contained on this page is a part of an agreement between The Villa Group Pty Ltd trading as Soleira ABN 47 606 184 105 referred to as “Soleira” and the customer named on this Quote/contract as “you” or “your”.
Acceptance
You warrant that you
Payment
Repossession and Costs
Notwithstanding clause 3, if payment is not received by Soleira when due, Soleira reserves the right to enter the Installation Address without notice and repossess the System and to seek from you all costs for the repossession, loss in value of the repossessed system, wasted costs including but not limited to handling, installation and disbursements.
Refunds
Price Changes
If it is reasonable to do so and are not prohibited by law from doing so; In effect of the price increase of the system or any part of it, the installation of the system, STC value increase or decrease and any item mentioned in this quote Soleira will notify you about this price changes to cover the cost by information provided by you in this quotation.
Grid Connection Approval
Soleira will apply for grid connection approval on your behalf as soon as we receive required information from you. This agreement is subject to grid connection approval being granted. Installation target day may change due to delays in installation.
Delivery And Installation
- Soleira will make every reasonable effort to ensure that your System is delivered and installed on the agreed date provided condition 1 met.
- You agree that the agreed date is only a target date and not a strict deadline and Soleira will not be liable to you if we fail to deliver and install the System at the Installation Address by the agreed date.
- Subject to the provisions in this Agreement you may indicate your preference as to the location of the solar panels and inverter but you must do as soon as possible before the commencement of any work.
- Installation is to take place in accordance with the design and specification provided by Soleira unless circumstances that could not have been reasonably anticipated by Soleira require a new design or specification which may result in a change in the Price. You or your representative must be present at the Premises for any site inspection and for the delivery and installation of the System.
Site Access
The Purchaser grants to Soleira permission, sufficient access or possession of the Site as is necessary to complete site inspections, delivery and the installation of the goods. Any failure to provide access or impede that access, such that the installation works cannot be conducted by Soleira Australia may result in a change in the Price.
Building Defects
a) You warrant that the building or location at the Installation Address is safe, free from defects including asbestos-free and fit for the purpose of installing the System. B) You acknowledge that Soleira is not responsible for any damage to the System or your building howsoever so caused as a consequence of a defect or deficiency in your building or part thereof. C) Soleira is not responsible or liable for diminished or inadequate performance or installation if your building contains brittle roof tiles, oxidized metal roof or meter boxes or poor roof supports. d) You must fix all such defects before Soleira arranges for the installation of the System.
Accredited Installer
STCs AND LGCs
a) The Purchaser assigns all rights create STCs to Soleira Australia and authorizes Soleira Australia to create, apply and retain STCs and all financial benefits or value attributable to them. b) The Purchaser acknowledges and agrees that the installation portion of the Price on the Order Confirmation has been calculated on the basis that STCs will be approved by the Australian Government Clean Energy Regulator. If for any reason Soleira Australia determines that the STCs are not, or will not be, available to Soleira Australia as anticipated by Soleira Australia when calculating the Price, then the customer must pay an additional amount to reflect the value of such benefits that are not, or will not, be available to Soleira Australia. c) Soleira Australia does not warrant that any or all LGCs will be available for the Purchaser to receive and obtain financial benefit due to the operation of the System on the Site. d) The Purchaser acknowledges and agrees that any information regarding STCs and LGCs stated by Soleira Australia in the Preliminary Report or otherwise stated is accepted as a guide only and does not form any guarantee of approval or financial benefit.
System Guarantees
Providing that reasonable inspection of the goods has not resulted in the detection of any defect in the goods and subject to sub-clause 14.B hereof, liability for breach of any conditions or warranty implied by the Australian Consumer Law is limited to any of the following as determined by Soleira Australia: (i) the replacement of the goods or the supply of equivalent goods; (ii) the repair of the goods.
13.B. The only conditions and warranties which are binding on Soleira in respect of the stated, quality, capability or condition of the goods or whether they are suitable, adequate or appropriate for the purpose or purposes for which they are purchased or anything else in relation to the goods are those provisions which cannot be excluded under any Federal or State law relating to the sale or supply of goods C) The foregoing warranty does not apply to the System if: (i) the System has been modified by any party other than us, or without our prior written consent; (ii) the System has been improperly installed by you or installed by anyone other than a Clean Energy Council accredited independent Licence electrician; or (iii) an Outstanding Amount remains unpaid for 10 days or more. d)For the avoidance of doubt, when an Outstanding Amount remains unpaid to Soleira then all call-outs for maintenance, service and repairs remain suspended until the Outstanding Amount is received in full by Soleira. E) Although these other guarantees and warranties may not cover labour costs, travel costs and delivery costs arising from a claim under these other guarantees and warranties. We will notify you if this is the case, and tell you the costs payable. The costs will be payable in advance. F) Soleira offers a system warranty of 1 year or as agreed in this agreement, Solar components manufacturer’s warranty applies as per manufacturer’s warranty terms. G) During the warranty Period, we will provide reasonable assistance to you in making any guarantee or warranty claim against the manufacturer of the System, including by acting as your liaison with the manufacturer.